Privacy Policy

Last updated: August 30, 2023

Introduction / Overview

Welcome to TechLearn's Privacy Policy. This policy describes how we collect, use, and share your personal information when you use our IT course platform. We are committed to protecting your privacy and ensuring transparency about our data practices.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our platform.

Information We Collect

Personal Information

  • Name, email address, and contact details
  • Payment information for course purchases
  • Educational background and professional interests
  • Course progress and completion certificates

Non-Personal Information

  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on platform
  • Course preferences and search queries

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content.

  • Session cookies for platform functionality
  • Analytics cookies to understand user behavior
  • Advertising cookies to deliver relevant course recommendations

How We Use Your Information

Account Management

Create and manage your user account, process payments, and provide customer support.

Personalized Learning

Recommend courses based on your interests and track your learning progress.

Platform Improvement

Analyze usage patterns to enhance our platform and develop new features.

Communication

Send important updates, course notifications, and promotional offers (with your consent).

Sharing and Disclosure of Information

We value your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

Data Security Measures

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction.

  • SSL encryption for all data transmissions
  • Regular security audits and vulnerability assessments
  • Secure storage systems with restricted access
  • Employee training on data protection protocols

Our Security Commitment

We continuously monitor and update our security practices to address emerging threats and vulnerabilities.

All payment information is processed through PCI DSS compliant payment processors

User Rights

You have certain rights regarding your personal information. To exercise any of these rights, please contact us using the information provided below.

Access

Request a copy of the personal information we hold about you.

Correction

Update or correct inaccurate information in your account.

Deletion

Request deletion of your personal information, subject to certain exceptions.

Opt-Out

Opt-out of marketing communications and certain data processing activities.

Third-Party Services and Links

Our platform may integrate with or link to third-party services, such as payment processors, video hosting services, and social media platforms.

Important Notice

These third-party services have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party services you access through our platform.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last updated" date.

We encourage you to review this policy periodically to stay informed about our information practices.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

privacy@techlearn.com

Address

123 Tech Avenue, Silicon Valley, CA 94043

We typically respond to privacy-related inquiries within 3-5 business days.